• 01983 619512
  • 07446994039
  • josh@wyldparties.co.uk

PRIVACY AND COOKIES

This is the privacy policy of Wyld Parties Limited. In this document, “we”, “our”, or “us” refer to Wyld Parties Limited, trading as Wyld Parties.


My registered office is at Office 11, Fortis House, Cothey Way, Ryde, Isle of Wight, PO33 1QT.

Summary:
When making an enquiry, the only personal information I store of is your name, contact number, and email address. When booking me, I will require further information, including a correspondence address. I may use these details to: contact you, provide my services, and, if necessary, request any unpaid fees through the the HM Courts. Under no circumstances, will I share this information with any third parties without your consent. I will only ever share your details with other DJs or event suppliers if you have given me permission to do so. For example, if I am unavailable on the date of your enquiry and you request that I pass your details on to another recommended DJ for the use of providing you with a quotation.


Upon completion of providing my services, there may be occasions where I keep your personal information on record for as long as it is required to further provide an efficient and excellent service. This usually just extends to correspondence between yourself and I. You can, at any time, request me to cease processing your data. This should be done via email to josh@wyldparties.co.uk.


Introduction
1. This is a notice to inform you of our policy about all information that I record about you. It sets out the conditions under which I may process any information that I collect from you, or that you provide to me. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.


2. I regret that if there are one or more points below with which you are not happy, your only recourse is to leave my website (www.wyldparties.co.uk) immediately.


3. I take seriously the protection of your privacy and confidentiality. I understand that all visitors to my website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.


4. I undertake to preserve the confidentiality of all information you provide to me and hope that you reciprocate.


5. My policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).


6. The law requires me to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. I do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org


7. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

8. Information we process because we have a contractual obligation with you


When you create an account on my website, buy a product or service from me, or otherwise agree to my terms and conditions of hire, a contract is formed between you and me.


In order to carry out our obligations under that contract, I must process the information you give us. Some of this information may be personal information.


I may use it in order to:

verify your identity for security purposes

sell products to you

provide you with my DJ services

provide you with suggestions and advice on add on’s, services and

how to obtain the most from using my website

I may process this information on the basis there is a contract between us, or that you have requested I use the information before we enter into a legal contract.

I shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.


2. Information I process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse my website or ask me to provide you more information about my business, including my products and services, you provide your consent to me to process information that may be personal information.

Wherever possible, I aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

Sometimes you might give your consent implicitly, such as when you send me a message by e-mail to which you would reasonably expect me to reply.

Except where you have consented to our use of your information for a specific purpose, I do not use your information in any way that would identify you personally. I may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on my website.

If you have given me explicit permission to do so, I may from time to time pass your name and contact information to selected associates whom I consider may provide services or products you would find useful. This will only be done with your consent.

I continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us via email at josh@wyldparties.co.uk. However, if you do so, you may not be able to use my website or my services further.

3. Information we process for the purposes of legitimate interests
I may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where I process your information on this basis, I do after having given careful consideration to:
whether the same objective could be achieved through other means
whether processing (or not processing) might cause you harm
whether you would expect me to process your data, and whether you would, in the round, consider it reasonable to do so

For example, I may process your data on this basis for the purposes of:

record-keeping for the proper and necessary administration of my business.

responding to unsolicited communication from you to which I believe you would expect a response

protecting and asserting the legal rights of any party

insuring against or obtaining professional advice that is required

to manage business risk
protecting your interests where we believe I have a duty to do so

4. Information I process because we have a legal obligation
I am subject to the law like everyone else. Sometimes, I must process your information in order to comply with a statutory obligation.

For example, I may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.

Specific uses of information you provide to us

5. Complaints regarding content on our website

If you complain about any of the content on our website, I shall investigate your complaint and take it seriously.

If I feel it is justified or if I believe the law requires us to do so, I shall remove the content while I investigate.

Ifi think your complaint is vexatious or without any basis, I shall not correspond with you about it.

6. Information relating to your method of payment

Payment information is never taken by us or transferred to me either through my website or otherwise.

At the point of payment, you are transferred to a secure page on the website of Stripe or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by me.

7. Complaining
When I receive a complaint, I record all the information you have given to us.
I use that information to resolve your complaint.

If your complaint reasonably requires me to contact some other person, I may decide to give to that other person some of the information contained in your complaint. I do this as infrequently as possible, but it is a matter for my sole discretion as to whether we do give information, and if I do, what that information is.

I may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

Use of information we collect through automated systems when you visit our website

8. Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

My website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
We use cookies in the following ways:

to track how you use our website
to record whether you have seen specific messages we display on our website
to keep you signed in my site
to record your answers to surveys and questionnaires on our site while you complete them
to record the conversation thread during a live chat with our support team

9. Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and other content on our website are recorded.

My website records information such as your geographical location, your Internet service provider and your IP address. It also records information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

I use this information in aggregate to assess the popularity of the webpages on our website and how I perform in providing content to you.

If combined with other information I know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to my website.
Access to your own information

10. Access to your personal information
At any time you may review or update personally identifiable information that I hold about you, via email at josh@wyldparties.co.uk.
After receiving the request, I will tell you when we expect to provide you with the information.

11. Removal of your information
If you wish me to remove personally identifiable information from my website, you may contact me at josh@wyldparties.co.uk,
When I receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Other matters

12. Encryption of data sent between us
I use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

13. How you can complain
If you are not happy with my privacy policy or if have any complaint then you should tell us by email. Our email address is josh@wyldparties.co.uk.
If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/

14. Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
to provide you with the services you have requested;
to comply with other law, including for the period demanded by our tax authorities;
to support a claim or defence in court.

15. Compliance with the law
My privacy policy has been compiled so as to comply with England law. If you think it fails to satisfy the law of your jurisdiction, I would like to hear from you.
However, ultimately it is your choice as to whether you wish to use our website.

16. Review of this privacy policy
I may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. I advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact me.

  • Wyld Parties Limited | Company No: 11771101​