If your Wedding or Celebration has been affected by the ongoing Coronavirus crisis, my thoughts are with you, and as a small business, I’m working my hardest to support you, ensuring no client is left out of pocket as a result of the Coronavirus crisis.
Although I have been in touch with each and every client I have the pleasure of working with this year, I’ve included some answers to questions you may have below.
Absolutely – All clients with bookings have been contacted. If I’m available, I’ll simply change the date on the booking form, and we’ll proceed with planning your event on your new chosen date. If I’m unfortunately booked, you’ll receive a full refund on any money paid, including ‘non-refundable’ deposits and I’ll send some recommendations for DJ’s.
For all events scheduled to take place in 2020 and 2021, due to the current levels of uncertainty, I’ll happily waive any cancellation fees and as a gesture of goodwill, refund any deposits paid. This is currently valid on all bookings in 2020, 2021 and now 2022, as I understand the financial pressures of COVID-19 may force some to change their Wedding plans.
If I’m unfortunately booked, you’ll receive a full refund on any money paid, including ‘non-refundable’ deposits and I’ll send some recommendations for DJ’s. It really isn’t fair for you to be out of pocket at this difficult time, so I’ll happily ensure this is refunded to you within 7 days.
If your booking date changes, I’ll update the Request Portal with your new date, so guests can continue to make song requests.
If I’m unfortunately unable to be part of your celebrations, as a gesture of goodwill, I’ll happily allow you to keep your Request Portal, paying any domain costs, and send your musical requests to your new DJ a few days before your celebrations.
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